Crate and Barrel Ratings and Reviews

Customer Reviews for Hennessy Sofa

Hennessy Sofa

Rich eggplant purple takes center stage with substantial modern lines, track arms, deep plush seats and an angled cushy back. A sophisticated weave intertwines varying thicknesses of yarn to lustrous, textural effect enhanced with self-welt detail. Hennessy Sofa in Demetrie Henna is now on sale. Other colors available at additional cost. After you place your order, we will send a fabric swatch via next day air for your final approval. We will contact you to verify both your receipt and approval of the fabric swatch before finalizing your order. -Eco-friendly construction -Certified sustainable, kiln-dried hardwood frame -Seat cushions are multilayer soy- or plant-based polyfoam wrapped in fiber-down blend encased in downproof ticking -Tight back is filled with multilayer soy- or plant-based polyfoam with fiber -Flexolator spring suspension -Upholstery fabric is 100% polyester with self-welt detail -Hardwood legs with wenge finish -Benchmade -See additional frame options below -Made in North Carolina, USA
Average Rating
3.4 out of 5
3.4
 out of 
5
(5 Reviews) 5
Open Ratings Snapshot
Rating Snapshot (5 reviews)
5 stars
1
4 stars
2
3 stars
0
2 stars
2
1 star
0
Number of reviews: 5 Reviews
3 of 5(60%)customers would
recommend this product to a friend.
Customer Reviews for Hennessy Sofa
Review 1 for Hennessy Sofa
Overall Rating
4 out of 5
4 out of 5
Duttygal123
Location:Nyc
Dwelling:apartment/condo
Style:contemporary
Heard about Reviews from:Website
Purchased from:Store
Would you recommend this product? Yes
Date: March 6, 2013

Great buy

"The rich eggplant colour caught my eye in the store. When I sat in it, I was sold. It felt firm and seemed durable. I've read the other reviews. My gut still says, "great buy". I can't wait for it to be delivered!"
0 of 7 people found this review helpful.
Review 2 for Hennessy Sofa
Overall Rating
2 out of 5
2 out of 5
JuanaC
Location:Minneapolis, MN
Dwelling:house
Style:traditional
Heard about Reviews from:Email
Purchased from:Store
Would you recommend this product? No
Date: February 22, 2013

Disappointing

"While we like the look of the Hennessy Sofa, the cushions seem to be a weak link. Even though turned and rotated at regular intervals, they sag and don't hold their form. Also, the down feathers leak through the upholstery on the cushions, back and arms at an alarming rate. For anyone considering the color eggplant, be advised that it shows everything - lint, fuzz, crumbs, etc. It is much higher maintenance than I imagined."
5 of 5 people found this review helpful.
Review 3 for Hennessy Sofa
Overall Rating
5 out of 5
5 out of 5
DWEE
Location:Bay Area
Dwelling:house
Style:contemporary
Heard about Reviews from:Email
Purchased from:Store
Would you recommend this product? Yes
Date: February 22, 2013

Good Value

"This sofa is simple, nicely designed, comfortable with a very nice color (as shown). The design is compatable with other styles whether modern or traditional. Our only issue is the fabric tends to attract lint. Need to have a lint brush handy. Very good value for the money"
Review 4 for Hennessy Sofa
Overall Rating
2 out of 5
2 out of 5
chelleh
Location:Denver, CO
Dwelling:apartment/condo
Style:contemporary
Heard about Reviews from:Website
Purchased from:Store
Would you recommend this product? No
Date: February 18, 2013

Lacks Support

"I was so excited to order my first custom couch and was sure I made the right choice by ordering it from Crate & Barrel. I buy most everything here so I'm used to good quality and good customer service. It was so exciting to choose my own fabric and wood. Everything about this couch from the lines to the color to the size was perfect for my home and for my life. The salespeople were, of course, wonderful and it was even delivered two weeks before they thought it would be.
However, within the first few weeks the cushions started denting even when I fluffed and rotated them weekly. By the third month, it was clear that it wasn't just the cushion padding that was the issue, it was the springs underneath.
I've now had it for two years and even my dog doesn't like to sit on it anymore. Both cushions slant toward the middle. The springs are sprung. I could not be more disappointed. This is not the type of quality I've come to expect. Please don't spend your money on this couch, no matter how cute it is, you will be sorry."
7 of 7 people found this review helpful.
Review 5 for Hennessy Sofa
Overall Rating
4 out of 5
4 out of 5
Bonniehp
Location:Chicago, IL
Dwelling:house
Style:contemporary
Heard about Reviews from:Store
Purchased from:Store
Would you recommend this product? Yes
Date: October 6, 2012

Tomato Couch (Hennessy)

Images for this Review
(click to see full-size image)
User submitted photo
"We've had our Tomato couch for about 5 years and we love it. It's still as comfortable and as beautiful as when we bought it.
The color is fading some, but it still makes a huge statement in a sleek, vintage way."
5 of 6 people found this review helpful.