"My partner and I were so excited to purchase this griddle. We had done our research and have been impressed with other products we have purchased from Crate & Barrel previously.
Unfortunately, this one ended up being a total let down. The griddle does a great job cooking food, from pancakes and eggs to steaks and burgers. The problem comes when it's time to clean up. From the first use, it has been impossible to get the griddle completely clean. We followed the instructions, using a non-stick spray and making sure not to over-heat. Now, after about 6 uses, it is impossible to clean the residue that is building after each use. And after the last use, grilling a marinated steak, the burnt on marinade residue just will not come off. I'm afraid it is ruined."